Frequently asked questions
Can't find what you're looking for? Email support@cuvi.ioand we'll get back to you.
What does "Pending review" mean?
We've confirmed you own your work email inbox, but your employer's domain hasn't been added to Cuvi's approved list yet. A Cuvi reviewer typically gets to new domains within one business day. Once approved, your status flips to Email confirmed automatically — no action needed from you.
Why do I need to use a work email instead of a personal one?
A work email at a real company is the strongest signal that you're who you say you are — recruiters trust it immediately. If you have a current work email, use it — the confirmation is usually instant.
What information do recruiters see?
Companies who've requested an email confirmation see your name, your status (Email confirmed, Pending review, etc.), and the domain you confirmed with (e.g. acme.com). They do NOT see your personal email, phone number, or resume unless you choose to share those separately as part of an application.
How is my data protected?
Cuvi stores only what's necessary for email confirmation: your name, the emails you've confirmed, your work email's domain, and your resume if you uploaded one. Phone numbers and personal emails are stored as one-way hashes for fraud detection — the raw values can't be reconstructed by anyone, including us. We never sell your data.
What does the email-confirmed badge do?
Once your email is confirmed, recruiters at any Cuvi-connected company see a confirmation shield next to your name. The badge persists across employers — confirm once, and future Cuvi-connected companies see your status automatically without you having to re-confirm. Email-confirmed candidates also skip the manual identity checks many recruiting teams do today.
How do I delete my account?
Email support@cuvi.io with the subject line “Delete my account” from the email address you used to sign in. We'll permanently remove your profile, resume, peer confirmations, and notifications within seven days. If you change your mind during that window, reply to the same email and we'll cancel the request.